Will AI Revolutionize Customer Success?
Another excellent article by Shreesha Ramdas in Forbes Shreesha Ramdas Regarding the use of AI to ensure customer success. Again, 2 of my favorite subjects (Customer Success & Artificial Intelligence) […]
Integrating Customer Support Call Centers With Artificial Intelligence
Loved this article by Peter Bendor-Samuel in Forbes. It simply combines two of my passions: Artificial Intelligence and Customer Success. Peter is correct: Most companies forget about their clients after […]