Very interesting article by Nick Gilmour in Entrepreneur. This is exactly what we focus on at Concepts Rise: Making sure clients are successful in order to increase Life-Time Values (LTV) […]
Nice article by Shama Hyder in Forbes. She simplifies the idea of customer success and retention into 2 steps. We, at Concepts Rise, believe in these two principles (and more). […]
Excellent article by Shreesha Ramdas in Forbes about the future of customer success. We, at Concepts Rise, have helped our clients improve customer experience and retain customers for years. You […]
Loved this article by Peter Bendor-Samuel in Forbes. It simply combines two of my passions: Artificial Intelligence and Customer Success. Peter is correct: Most companies forget about their clients after […]
An excellent article by Jeff Loukes in Deloitte Insight. Although the article focuses on TMT (Tech, Media & Entertainment, Telecom), the points are valid in a lot of industries. At […]
A good and breezy article by Abdul Subhani on disaster recovery plans. You can read the full article here. Majid Abai – July 2021 – Los Angeles. ———————————————————– […]
It’s always great to see an article that advocates focusing on customer and use of technology as means to increase revenues. Well written Thomas Helfrich. You can read the full […]
A very interesting article by Christian Espinosa in Forbes. Mr. Espinosa uses his experience to teach us about handling cybersecurity and building it as part of a company’s culture. You […]
Very insightful article by Fred Cohen in Forbes about the importance of technology for business continuity. I certainly enjoyed it. You can read the full article here. Majid Abai […]
Excellent article by Erika Andersen in Forbes on how executive coaching can enhance a leader’s business and personal life. Well Done! You can read the full article here. Majid […]
