Nice article by Shama Hyder in Forbes. She simplifies the idea of customer success and retention into 2 steps. We, at Concepts Rise, believe in these two principles (and more). […]
Excellent article by Shreesha Ramdas in Forbes about the future of customer success. We, at Concepts Rise, have helped our clients improve customer experience and retain customers for years. You […]
Loved this article by Peter Bendor-Samuel in Forbes. It simply combines two of my passions: Artificial Intelligence and Customer Success. Peter is correct: Most companies forget about their clients after […]
