Excellent article by Shreesha Ramdas in Forbes about the future of customer success. We, at Concepts Rise, have helped our clients improve customer experience and retain customers for years. 

You can read the full article here.

 

Majid Abai – August 2021 – Los Angeles.

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About The Author:

Majid Abai is Managing Director of Concepts Rise (www.ConceptsRise.com), a High-Technology and Innovation Consultancy based in Los Angeles, CA, USA. With over 30 years of experience in supporting US and global organizations, Mr. Abai focuses on strategic and tactical approach to use of innovation and technology to increase revenues and reduce costs for organizations. Majid could be reached at 424-320-0524 or via email at majid.abai@ConceptsRise.com