A very good article and something that every CEO should know. At Concepts Rise, we always start at # 2: Consider The Customer Journey. Everything starts from the customer.
You can read the full article here.
Majid Abai – May 2021 – Los Angeles.
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About The Author:
Majid Abai is Managing Director of Concepts Rise (www.ConceptsRise.com), a High-Technology and Innovation Consultancy based in Los Angeles, CA, USA. With over 30 years of experience in supporting US and global organizations, Mr. Abai focuses on strategic and tactical approach to use of innovation and technology to increase revenues and reduce costs for organizations. Majid could be reached at 424-320-0524 or via email at majid.abai@ConceptsRise.com