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Integrating Customer Support Call Centers With Artificial Intelligence

Loved this article by Peter Bendor-Samuel in Forbes. It simply combines two of my passions: Artificial Intelligence and Customer Success. Peter is correct: Most companies forget about their clients after […]

By |2021-08-16T11:30:28+00:00August 16, 2021|Info_Center|0 Comments

Disaster Recovery And Business Continuity Takeaways From The Pandemic

In a very good article in Forbes, Graig Paglieri describes interesting lessons that organizations can learn about business continuity from the pandemic experience of 2021. At Concepts Rise, we’re having […]

By |2021-06-07T11:30:20+00:00June 7, 2021|Info_Center|0 Comments
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