Loved this article by Peter Bendor-Samuel in Forbes. It simply combines two of my passions: Artificial Intelligence and Customer Success. Peter is correct: Most companies forget about their clients after Sales is completed.
You can read the full article here.
Majid Abai – August 2021 – Los Angeles.
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About The Author:
Majid Abai is Managing Director of Concepts Rise (www.ConceptsRise.com), a High-Technology and Innovation Consultancy based in Los Angeles, CA, USA. With over 30 years of experience in supporting US and global organizations, Mr. Abai focuses on strategic and tactical approach to use of innovation and technology to increase revenues and reduce costs for organizations. Majid could be reached at 424-320-0524 or via email at majid.abai@ConceptsRise.com